Contact & support
Structured page — verify before launch
For product questions about workspaces, events, publishing, or guest links, use the contact method your operator configures below.
Support channel (configure before launch)
[Support email or contact form URL — owner to supply]
Until a verified inbox is published, hosts should use the account that created their workspace or consult internal runbooks for staging environments.
What to include
- Workspace slug and event slug
- Whether the issue is checkout, publishing, or guest access
- Screenshots without sharing guest tokens publicly
Launch blocker checklist (legal & business)
- Legal entity name, jurisdiction, and registered address
- Support contact channel (email or form destination)
- Final publication pricing and tax treatment
- Privacy policy aligned to actual data processing
- Terms of service and acceptable use
- Refund and cancellation rules for one-time event purchases
- Cookie/analytics disclosure if tracking is added later